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How to Withdraw EPF When Leaving Malaysia Permanently

How to Withdraw EPF When Leaving Malaysia Permanently

Step-by-step guide to withdrawing your KWSP/EPF savings when emigrating from Malaysia โ€” eligibility, documents, process, and common mistakes.

SA

Written by

Sarah Abdullah

Action Guide Writer

Published 13 Apr 20269 min readโœ“ Fact-checked

If you are leaving Malaysia permanently โ€” whether you are a Malaysian renouncing citizenship or a foreign worker returning home โ€” you can withdraw your entire EPF balance. This falls under Section 54(1)(a) of the EPF Act 1991, which allows full withdrawal when a member leaves the country with no intention of returning to employment in Malaysia.

This is not a simple online withdrawal like Account 3. It requires an in-person visit, specific documentation, and a waiting period. Here is the complete process as of April 2026.


Who Is Eligible

Non-Malaysian Citizens (Foreign Workers)

If you are a foreign national who worked in Malaysia and had EPF contributions made by your employer, you can withdraw your full EPF balance when you cease employment and leave the country. Your employer was required to contribute a flat RM5 per month to your EPF (and you contributed 5% of wages, or 11% if you opted for the higher rate). That money is yours.

You do not need to renounce anything โ€” you just need to prove you have left or are leaving Malaysia and will not be returning to work here.

Malaysian Citizens Who Have Emigrated

Malaysian citizens can withdraw their full EPF if they have renounced Malaysian citizenship and taken up citizenship of another country, or have been granted permanent residence abroad and can demonstrate they have emigrated permanently.

Warning

This is not a holiday withdrawal. EPF requires evidence that you are leaving permanently. Simply living overseas on a work visa or long-term pass does not qualify. You need documentation showing permanent emigration โ€” such as a foreign citizenship certificate, PR card, or formal renunciation of Malaysian citizenship.


Documents You Need

Prepare the following before visiting an EPF office:

| Document | Details | |----------|---------| | KWSP 9B (AHL) form | Application for withdrawal โ€” available at any EPF counter or download from kwsp.gov.my under "Forms" | | Original passport | Valid passport of your destination country (for non-Malaysians: your home country passport) | | Copy of passport | Certified true copy of biodata page and relevant visa/entry stamps | | Evidence of emigration | Foreign citizenship certificate, PR card, or letter of renunciation from JPN (Jabatan Pendaftaran Negara) | | EPF statement | Latest i-Akaun statement (print from my.epf.gov.my) showing your current balance | | Bank account details | Malaysian bank account for MYR payout, OR foreign bank details for telegraphic transfer (subject to fees) | | MyKad / work permit | Original IC (for Malaysians) or work permit / i-Kad (for foreign workers) |

For foreign workers, the evidence of emigration is typically your confirmed flight ticket and a letter from your employer confirming cessation of employment. Some EPF branches also accept a statutory declaration that you are leaving Malaysia permanently.


Step-by-Step Process

Step 1 โ€” Register for i-Akaun (if you have not already)

Log in at my.epf.gov.my and check your current balance across all accounts. If you have never registered, visit any EPF branch with your MyKad or passport to set it up. This is not strictly required for the withdrawal application, but you will want to verify your balance and contribution history before submitting.

Step 2 โ€” Download and fill out KWSP 9B (AHL)

The form is straightforward: personal details, EPF membership number, reason for withdrawal (select "Leaving Malaysia / Emigration"), and bank details for payment. Fill it out completely โ€” incomplete forms are the single most common reason for delays.

Step 3 โ€” Visit an EPF branch in person

As of April 2026, emigration withdrawals cannot be done online. You must attend an EPF office (Pejabat KWSP) in person. Bring all original documents plus copies. Major city branches (KL, PJ, JB, Penang, Ipoh) tend to have longer wait times โ€” consider visiting a smaller branch if you have the flexibility.

Walk-in is accepted, but you can book an appointment via the EPF website to reduce waiting time: go to kwsp.gov.my and select "Appointment Booking" under Member Services.

Step 4 โ€” Submit your application

The EPF officer will verify your documents, confirm your identity, and process the application. You will receive a reference number. Keep this โ€” you will need it to track the status.

Step 5 โ€” Wait for processing

EPF typically processes emigration withdrawals within 14 to 21 working days from the date of submission (assuming all documents are complete). Payment is made to the bank account you specified on the form.

If you requested a telegraphic transfer to a foreign bank account, processing may take an additional 3โ€“5 working days, and standard bank transfer fees apply (typically RM10โ€“50 depending on the destination bank and currency).

Note

Check status online. After submitting, you can track the withdrawal status through your i-Akaun at my.epf.gov.my under "Withdrawal Status". The system updates once the payment has been approved and is being processed.


Tax Implications

EPF withdrawals for members who have reached age 55, or who withdraw under approved circumstances (including emigration), are generally tax-exempt in Malaysia. Withdrawals under Section 54(1) of the EPF Act are not subject to income tax.

However, if you are emigrating and are classified as a non-resident for tax purposes (i.e., you have been outside Malaysia for 182 days or more in the calendar year), you should confirm your tax status with LHDN (Lembaga Hasil Dalam Negeri) before withdrawing. Non-residents are taxed at a flat 30% on Malaysian-sourced employment income, but EPF withdrawals have a separate treatment.

In practice, most emigration EPF withdrawals are processed without tax deduction. But if you have outstanding tax liabilities in Malaysia, LHDN can place a hold on your EPF withdrawal until your tax file is cleared. File your final tax return before leaving.


Partial Withdrawal: You Do Not Have to Take Everything

If you are not sure whether you are leaving permanently โ€” or if you want to keep some savings in Malaysia as a fallback โ€” you are not obligated to withdraw the full balance. You can:

  • Withdraw from Account 2 and Account 3 only, leaving Account 1 intact
  • Leave the entire balance in EPF and continue earning the annual dividend (even as a non-contributing member)
  • Withdraw a partial amount from any eligible account

Your EPF account does not close automatically when you stop contributing. Balances continue to earn the declared dividend rate. Some emigrants choose to leave their EPF savings growing in Malaysia and withdraw later โ€” there is no time limit on when you must withdraw after emigrating.


For Expatriates Who Worked in Malaysia

If you were employed in Malaysia on a work visa and your employer contributed to EPF on your behalf, here is what applies to you:

  • Your employer contributed RM5/month (flat rate for foreign workers, effective since January 2018)
  • You contributed 5% of wages (or 11% if you opted for the higher voluntary rate)
  • The total balance โ€” both your share and the employer's share โ€” is fully withdrawable when you leave
  • You apply under Section 54(1)(a) using the same process above
  • Processing time is the same: 14โ€“21 working days

Warning

Update your address before leaving. If your Malaysian address on file with EPF is outdated, correspondence and payment may be delayed. Log in to i-Akaun and update your mailing address (you can use a Malaysian contact address even if you have already relocated) and ensure your phone number is current for OTP verification.


Common Mistakes and Gotchas

Incomplete documents. This is the number one reason for rejection or delay. Double-check every item on the document list above before visiting the branch. Missing a certified passport copy or forgetting to bring the original IC can mean a wasted trip.

Outdated contact details. EPF communicates via SMS and email. If your Malaysian phone number is deactivated and your email is not updated in i-Akaun, you will miss status updates and OTP requests. Update these before submitting your withdrawal.

Frozen or dormant accounts. If your EPF account has been flagged as dormant (no contributions for an extended period and no member activity), you may need to reactivate it before the withdrawal can be processed. This usually just requires an in-person verification at the branch.

Not filing your final tax return. LHDN can instruct EPF to withhold your withdrawal if you have an outstanding tax assessment. File your final Malaysian tax return (Form B or Form M) and get tax clearance before emigrating. The tax clearance letter (SPC or Surat Penyelesaian Cukai) is not officially required by EPF, but having it prevents complications.

Expecting online processing. Unlike Account 3 withdrawals, emigration withdrawals are not available through i-Akaun's online withdrawal feature. Budget time for the in-person visit.


Timeline Summary

| Step | Timeline | |------|----------| | Gather documents | 1โ€“2 weeks (allow time for certified copies) | | Visit EPF branch + submit | 1 day (book appointment to avoid queues) | | EPF processing | 14โ€“21 working days | | Bank transfer (domestic) | 1โ€“3 working days after EPF releases payment | | Telegraphic transfer (foreign bank) | 3โ€“5 additional working days | | Total realistic timeline | 4โ€“6 weeks from start to funds in account |



Data sourced from KWSP (kwsp.gov.my) and the EPF Act 1991 as of April 2026. Withdrawal procedures, processing times, and document requirements are subject to change. Confirm current requirements on the EPF website or by calling the EPF hotline (03-8922 6000) before visiting a branch. money.com.my is not a licensed financial adviser โ€” this guide is informational, not financial advice.

This guide is AI-assisted with editorial review. Every factual claim is checked against primary sources before publication. If you find an error, email editorial@money.com.my โ€” corrections are published with a dated amendment note.

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About the author

Sarah Abdullah

Action Guide Writer

Sarah Abdullah writes action guides for money.com.my โ€” step-by-step procedures for Malaysian financial tasks, from opening accounts to filing taxes.

money.com.my is committed to accurate, unbiased financial guidance for Malaysians.

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